Creating Lasting Results
We work with organisations to make measured and sustainable gains that increase the profitability of the organisation, by increasing value for customers while creating an environment that attracts and retains the best talent.
We define a successful program as the following:
- It produces tangible results – at least 3x the cost of the program year on year.
- Those results are increased and sustained over time.
- The company’s overall competitiveness in the market is visibly improved.
We partner with our clients to create this success through a focus on the following key areas:
- Operational Excellence programs should pay for themselves – FAST.
- Quick and early wins, hands on improvements, and building the capability of team member boost program engagement ten-fold.
- LEAN and Operational Excellence programs are as much about behavioural change and mindset as they are about tools, processes and models.
- The only way to achieve sustainable results is to shift culture and support behavioural change.
- Consultants and service providers should share the risk and stand by their results.
- True fulfilment at work comes through aligning to a shared purpose with a shared set of principles and standards.
We guarantee the ROI in our programs and provide a low risk high commitment engagement model:
Mini Diagnostic Consultation
Pilot program design and proposal - ROI measures set
Pilot program deployment
Pilot program review
Business wide program design and proposal - ROI measures reset